About Us

Our Story

Born in Knoxville, raised on Tennessee grit. Discover the people and passion behind Box in Knox.

Warehouse operations

Est. 2011 • Knoxville, TN

From a Single Truck to Tennessee's Trusted Shipper

Box in Knox started in 2011 with one pickup truck, a rented storage unit off Chapman Highway, and a whole lot of determination. Founders James Carter and Michael Torres saw a gap in Knoxville's shipping market — local businesses needed a reliable partner who understood East Tennessee and could ship anywhere in the country.

What began as a two-man packaging and delivery operation quickly grew as word spread through the Knoxville business community. Today, we operate a 25,000 sq ft warehouse near the Knoxville airport, run a fleet of 30+ vehicles, and handle everything from custom crating to full truckload freight.

We're proud to call Knoxville home. The Smoky Mountains taught us to be steady, the Tennessee River taught us to keep moving, and our neighbors taught us that a handshake still means something.

What Drives Us

Mission & Values

Our Mission

To be Knoxville's most dependable shipping partner — delivering Tennessee hospitality with every package, every freight load, and every handshake.

Our Vision

To grow Box in Knox into the Southeast's premier freight and packaging company while staying true to the community-first values that built us.

💪

Tennessee Grit

Hard work runs in our blood. We don't quit until the job is done right.

🚚

Reliability

On-time, every time. Your cargo is our commitment and our reputation.

🤝

Community

We're Knoxville born and raised. Our neighbors are our customers and our friends.

🏆

Excellence

Every package packed with care. Every shipment tracked with precision.

The People

Meet Our Team

James Carter

James Carter

Co-Founder & CEO

Knoxville native. Started packing boxes out of his garage and turned it into East Tennessee's go-to shipping company.

Michael Torres

Michael Torres

Co-Founder & Logistics Director

UT Knoxville grad with 20 years in supply chain. Built the freight division from a single van to a nationwide fleet.

Lisa Chen

Lisa Chen

Operations Manager

Keeps the warehouse humming and every delivery on schedule. Known for her legendary spreadsheets and sweet tea.

Bobby Ray Dawson

Bobby Ray Dawson

Fleet Manager

Third-generation trucker from Maryville. Manages our 30+ vehicle fleet and knows every back road in East Tennessee.

See Us In Action

The Box in Knox Story

Video thumbnail — freight trucks

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Join the Box in Knox Family

Whether you're shipping across Knoxville or across the country, we're ready to move your world.